

Important Policies & Guidelines
Please review the following policies prior to booking. These guidelines are in place to ensure a smooth, professional experience for all clients and to protect the quality of services provided.
Children
While children are welcome in spirit, Touched By Precious is not a suitable environment for children under the age of 13. For safety, comfort, and focus, no additional guests are permitted unless they are receiving a service.
Minors receiving services may require parental consent.
Consultations (Required for Select Services)
Consultations are an essential part of the Touched By Precious experience and are required prior to certain services, including but not limited to color services, starter locs, major transformations, and advanced styles.
During your consultation, we will:
Assess your hair’s condition, density, length, and overall health
Discuss your hair goals, lifestyle, and maintenance expectations
Review service options, timing, and pricing
Address any concerns, sensitivities, or previous hair history
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This ensures your service is safe, customized, and aligned with realistic expectations.
Consultation fees are non-refundable and are applied toward your scheduled service unless otherwise stated.
Cancellations & No-Shows
To avoid being charged, please provide at least 24 hours’ notice for any cancellation or reschedule.
Cancellations or reschedules made with less than 24 hours’ notice may result in a 50% charge
Same-day cancellations, no-shows, or appointments rescheduled within one hour of the scheduled time will be charged in fullNo-show clients must pay the full service amount before rebooking​
A $30 non-refundable deposit will be required for future bookings following a same-day cancellation or no-show.
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Late Policy
Clients arriving more than 10 minutes late may be subject to a $10 late fee.
Depending on how late you arrive, your appointment may need to be rescheduled to ensure quality service for all clients.
Payment Methods
Accepted payment methods include:
Cash
Cash App
Zelle
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Debit and credit card payments are accepted and may be subject to a processing fee.
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Client Communication
Your comfort and understanding are important to me. I encourage open communication and want every client to feel comfortable asking questions about hair services, consultations, maintenance, and aftercare. If there is anything I may have missed or anything you’d like clarification on, please feel free to reach out.
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Hair Services Disclaimer
All information provided on this website is intended for general hair care education and informational purposes only. Services and recommendations offered by Touched By Precious are based on professional experience and consultation, but are not intended to diagnose or treat medical or scalp conditions.
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For concerns related to medical, dermatological, or scalp health conditions, clients are encouraged to consult a licensed healthcare or dermatology professional prior to booking services.
